Shipping policy

Shipping Policy

Last updated: August 18, 2026

Thank you for shopping with The Cozy Magnet Co.! Each order is carefully made, inspected, and prepared for shipment before heading your way.

Processing Times

Most products from The Cozy Magnet Co. are made to order. Processing time refers to the time needed to create and prepare your order before it ships.

Current processing times are listed on the applicable product page and may vary depending on the product, order size, customization, and current order volume.

Please note that processing time is separate from the carrier's estimated shipping/transit time.

Standard Shipping

Standard shipping within the United States is available for a flat rate.

Estimated transit time: 3–5 business days after shipment.

Orders of $35 or more qualify for free standard shipping unless otherwise stated.

Shipping and delivery estimates begin once your order has been completed and transferred to the shipping carrier.

Shipping Carriers

Orders may be shipped using USPS, UPS, FedEx, or another appropriate carrier based on the package size, destination, delivery timeframe, and available shipping services.

Selecting Standard Shipping does not guarantee shipment through a specific carrier.

Delivery Estimates

Carrier delivery dates and transit times are estimates and are not guaranteed. Once a package has been accepted by the shipping carrier, delays caused by weather, carrier disruptions, holidays, transportation issues, or other circumstances outside of The Cozy Magnet Co.'s control may occasionally occur.

Tracking information will be provided when available so you can follow your shipment.

Delayed or Missing Packages

If your tracking information has not updated for an extended period or you believe your package may be delayed or missing, please contact us at info@cozymagnet.com.

We will assist with reviewing the tracking information and, when appropriate, contacting the shipping carrier or beginning a carrier search or claim.

A package showing delayed tracking is not automatically considered lost. Carrier investigation and claim timelines may vary.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered production or been shipped.

The Cozy Magnet Co. is not responsible for packages delivered to an address entered incorrectly by the customer.

If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

Damaged Shipments

Each order is inspected before shipment. If your package arrives with visible shipping damage or you believe your order was damaged while in transit, please contact us promptly at info@cozymagnet.com with your order number and photos of the packaging and affected items so we can review the situation.

Custom and Bulk Orders

Large custom, wholesale, school, organization, and bulk orders may have different production timelines, shipping methods, insurance requirements, and shipping costs.

Any shipping terms provided in an individual quote, invoice, or custom-order agreement will take precedence over the standard shipping terms listed on this page.

Questions

If you have questions about your order or shipping, please contact:

The Cozy Magnet Co.
info@cozymagnet.com